Your purchase is covered by a 2 Year warranty. If you have any issues with your product please reach out to our support team:
- For USA Customers - email@example.com or call us on 1800 313 2421 during Sunday - Thursday between 2PM - 10PM PST.
- For Australian Customers - firstname.lastname@example.org or call us on 1300 669 500 during Monday - Friday between 9AM - 5PM AEST
- For New Zealand Customers - email@example.com or call us on on 9 887 9334 during Monday - Friday between 11am - 7pm NZDT
If the item falls under warranty we'll get it sent back to Joolca (at no cost to you) and have the item fixed or replaced - free of charge.
If you would like to like to read through the Warranty Policy, you can read the Warranty Policies below: