Shipping & Delivery Information

How much is delivery?

We offer Free Delivery:

• For our USA customers in the Continental United States Only - we use FedEx Home Delivery. For Alaska & Hawaii customers please read here.
• For our Australian customers - we use Australia Post
• For our New Zealand customers - we use Post Haste couriers.

Do we offer Express Shipping?

We only offer Express Shipping for our Australian customers at an additional cost. You'll be able to choose the Express Shipping option on the checkout page.

For our USA customers - we use FedEx Home Delivery to get our packages to you as quickly as possible. Currently, there is no option for Expedited Delivery.

For our NZ customers - we use Post Haste to get our packages to you as quickly as possible. Currently, there is no option for Express Shipping.

Can we ship to a PO Box:

USA Customers

We use FedEx Home Delivery to ship our packages. Unfortunately FedEx can't deliver to PO Boxes. 

Australian Customers

We use Australia Post to ship our packages. Shipping to a PO Box is fine. 

New Zealand Customers

We use Post Haste to ship our packages. Unfortunately Post Haste can't deliver to PO Boxes.

How long does Delivery take?

USA:

• We ship from our Salt Lake City, UT warehouse. Orders before 5.00 PM EST typically get shipped out the same day.
• We ship with FedEx Home Delivery. 
• Refer to the Transit map below for approx delivery times:

Australia:

• We ship from our Melbourne warehouse. Orders before 12.00 PM AEST typically get shipped out the same day.
• We ship with Australia Post. You can use their Delivery Time Calculator for a better estimate of shipping time. "From" Postcode is: 3029
• As a rough guide, delivery is:
  • 2-4 Business days to metro areas on the East Cost
  • 2-3 Business days to Adelaide
  • 5 Business days to Perth/Darwin
  • Add 1-3 Business days for more rural areas in each state. 
• Express Post will be overnight to most Capital Cities, and if you're rural, then you'll save a few business days (however it won't be overnight to Coober Pedy for example). 

New Zealand:

• We ship from our Auckland warehouse. Orders before 12.00 PM NZST typically get shipped out the same day.
• We ship with Post Haste Couriers.
• As a rough guide, delivery is:
  • 2 Business days to North Island
  • 3-5 Business days to South Island