How do I add or remove an item from my order?

If you have placed an order and would like to add or remove an item, please contact us on this link (and choose "Change products on order").

How we can help will depend on if your order has been despatched or not.

Your order is not despatched

If your order has not yet been despatched we will be able to add or remove items.

Please note that there will be a delay between when you notify us, and when we respond to your email. During this time, your order may be despatched.

If your order has been despatched, we will not be able to add or remove items to/from your order.

To remove an item: Wait until your order arrives. Then, contact us on this link (and choose "Refund request") to have the unwanted items returned to us, under the 30-Day Money-Back Guarantee. We will organise to have your items returned for free.
Learn more about the 30-Day Money-Back Guarantee.
To add an item: Create a new order.

2 out of 3 found this helpful

What exactly was the issue with the article?

Article content isn't very clear

Missing or broken links and/or images

Article does not answer my question(s)

Article content is outdated

Other

Please Choose atleast one option.

Let us know what we can improve:

If you'd like to submit a support request, please contact us here.