Have a question? Try searching for the answer...


Pre-Order Information

Ordering Information

Shipping & Delivery Information

Returns Information

Warranty Information


Is the HOTTAP Compliance approved?

Where are your products made?

Are the new accessories compatible with the original HOTTAP v1?

All about mounting your HOTTAP

Getting Started

HOTTAP v2 Size & Specifications

How the HOTTAP v2 Works

Getting started with your HOTTAP v2

Getting started with the 12V Pumping Kit

How to operate the HOTTAP v2


Can I use my HOTTAP to heat a bath tub?

Does it work at high Elevations?

What are the power requirements to run HOTTAP?

Can I use saltwater with the HOTTAP?

Can I use my gravity system at home to run the HOTTAP?

Do I have to protect the HOTTAP from the elements?

See all 9 articles


How much gas does it use?

What type of gas do I need?

Can I connect my HOTTAP to a bayonet fitting?

What gas hose does it use? And what is included?

What size gas tank can I use?


What type of pumps will work with the HOTTAP?

How far can you pump from the creek?

I have a camper trailer with a water tank. Do I need a pump to get water from the tank to the HOTTAP?

Will my existing pump work?


What's the size of the HOTTAP Carry Bag?

Can I buy the accessories separately?

Is it possible to hang my solar shower inside the shower room?

Does the Ensuite Shower Tent have a way to use the external shower on my caravan?

What size does the Ensuite Tent pack away to?


HOTTAP Won’t Ignite

HOTTAP lights but keeps shutting off

Troubleshooting HOTTAP v2

I have no water flowing, even when the pump is on!

How do I connect my garden hose to HOTTAP

The water is too hot

See all 7 articles

Still Need Help?

Contact Us