HOTTAP Won’t Ignite

HOTTAP lights but keeps shutting off

The water isn't hot enough

I have no water flowing, even when the pump is on!

The water is too hot

Troubleshooting HOTTAP V2 using the Help Monitor

Troubleshooting HOTTAP V2: Overview of the Help Monitor

Troubleshooting HOTTAP V2: 'Low battery' icon

Troubleshooting HOTTAP V2: 'No water flow' icon

Troubleshooting HOTTAP V2: 'Flame not lit' icon

Troubleshooting HOTTAP V2: 'Overheating safety cutout' icon

Troubleshooting HOTTAP V2: I'm not getting any icon

Still Need Help?

Contact Us