Contact Us
You can reach us on the channels below. We aim to get back to you within a day.
If you'd prefer to speak with someone, get in touch via either of these channels and we'll arrange a dedicated time with one of our experts.
If you're getting in touch about a product issue, include your order number and any photos or videos upfront — it'll help us sort things faster.
New Zealand
USA
- Text: (650) 334-1448
- Email: support@joolca.com
- Live chat: available Tuesday – Saturday, 9am – 5pm EDT
Canada
- Text: (343) 801-4180
- Email: support@joolca.ca
- Live chat: available Tuesday – Saturday, 9am – 5pm EDT