Skip to main content
Joolca Support Help Center home page Support
  • Shop Now
  • Contact Us
  • Sign in
Menu
Menu
Menu
Shop Now Contact Us

ACCOUNT

We ship locally from a warehouse in your region.

Free shipping & Returns, as well as a 30 day Trial.
Shop Now Contact Us

ACCOUNT

ACCOUNT

Sign in

We ship locally from a warehouse in your region.

Free shipping & Returns, as well as a 30 day Trial.

We ship locally from a warehouse in your region.

Free shipping & Returns, as well as a 30 day Trial.

Select your region

AustraliaAU New ZealandNZ United StatesUS United KingdomUK CanadaCA
Joolca Support

Shopping Help

We want you to have the simplest and easiest buying experience possible. Read on for details about purchasing, shipping, checking order status, returns, and more.

Place an order

Promoted article
How do pre-orders work?
Why should I buy from Joolca?
Where can I purchase Joolca products?
How do I make a purchase on the website?
What is the process from purchase to delivery?
Can I purchase through a retail store?

See all 7 articles

Make a payment

What types of payments do you accept?
Buy Now, Pay Later Options
How do I apply my coupon code?
Why isn't my coupon code working?

Edit an order

How do I add or remove an item from my order?
How do I change the address on my order?
How do I cancel my order?

Delivery

Promoted article
How much am I charged for delivery?
Promoted article
How do I track my order?
Promoted article
What is the status of my pre-order?
Promoted article
What is Navidium Shipping Protection?
What delivery options do you have?
Can I pick up my order?

See all 10 articles

Return an order

How do I order replacement parts
Returns Information
Warranty Information
How do I start a return?
Joolca Help Center
Contact Us