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  1. Joolca Support
  2. Shopping Help

Shopping Help

Orders, shipping, payments, discount codes, and returns — sorted.

Shopping

  • How do pre-orders work?
  • Does Joolca plan to sell to Europe?
  • Does the Nomad kit come with a shower tent?
  • How do I unsubscribe from your email list?
  • Can I become a retailer?
  • When is the next sale?
See all 17 articles

Edit an order

  • How do I add or remove an item from my order?
  • How do I change the address on my order?
  • How do I cancel my order?

Delivery

  • How much am I charged for delivery?
  • How do I track my order?
  • What is the status of my pre-order?
  • We’re Moving Warehouses in Canada!
  • I only received part of my order.
  • International Shipping
See all 12 articles

Returns

  • How do I register for warranty
  • How Do I Contact Joolca Customer Support?
  • How do I order replacement parts
  • Returns Information
  • Warranty Information
  • How do I start a return?

Pre-Sales

  • Europe Updates
  • USA Updates

Help Topics

Shopping HelpHot Water SystemsShelter & PrivacyPortable ToiletsAccessories

Orders & Returns

Returns InformationWarranty InformationDeliveryEdit an Order

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getting started, troubleshooting, pre-sales