A Quick Update on USA Preorders (07 October, 2024)

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Recent port strikes on the US East and Gulf Coasts have left a backlog of 775,000 containers, potentially affecting USA preorder shipping times. We're actively monitoring the situation and will keep you updated on any changes to your order.

 

Hey there, Joolca family!

We hope this message finds you well.

We wanted to take a moment to touch base about our USA preorders and share some news that's been making waves in the shipping world.

What's Been Happening?

You might have heard about the recent dockworkers' strike that hit the US East and Gulf Coast ports. It was quite a big deal – the first major port strike in almost 50 years!

  • The strike kicked off on October 1, 2024, involving about 50,000 members of the International Longshoremen's Association (ILA).
  • It affected 14 major ports from Maine all the way down to Texas.
  • Thankfully, it only lasted three days before a tentative agreement was reached on October 3.

Read more here:

How Does This Affect Joolca?

Now, you're probably wondering, "What does this mean for my Joolca gear?" Well, here's the thing:

  • These ports handle about half of all containerized goods coming into the US. That's a lot of stuff!
  • Even though the strike is over, there's still a pretty big backlog of cargo to process.
  • As of October 3rd, there were 775,000 containers (that's 775,000 TEUs or Twenty-foot Equivalent Units) waiting in backlog, which will take some time to catch up and process.
  • This means we're looking at some extra delays in getting our presale products to you.

What We're Doing About It

We want you to know that we're working hard to stay on top of the situation:

  • We're checking our shipments weekly and communicating with our couriers for updates.
  • We'll keep you as informed as possible from our end, but please understand we are at the mercy of these delays.
  • We're just as eager as you are to get your Joolca products into your hands.

A Big Thank You

We really appreciate your patience and understanding during this time. These kinds of global events are out of our control, but we know they can be frustrating when you're eagerly waiting for your gear.

In the meantime, if you have any questions or concerns, please don't hesitate to reach out to our customer service team. We're always here to help!

 

Stay awesome, and thanks for being part of the Joolca family!

Your Joolca Team

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