We’re currently in the process of moving stock from one warehouse to another here in Canada — which is exciting for us, but it does mean there’ll be a short delay in getting your gear out the door.
What does this mean for you?
If you place an order during this time, it will be fulfilled once the move is complete, starting from around April 28th (or sooner if things go smoothly!).
There’s no change to the product or how it's packed — it’ll just take a little longer to ship.
If you’ve already placed an order and it’s been affected, you should’ve received an email from us with the details.
These products will still ship as normal:
The following items are already at our Canadian warehouse and will ship as normal:
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HOTTAP V2 Nomad
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Power Bank
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HOTTAP V2 Quick Release Mounting Bracket
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HOTTAP V2 12V Adapter
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HOTTAP V2 Outing
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Ensuite Shower Base
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12V Power Supply
Why the move?
We're making this change to improve our fulfillment process long-term, which means:
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Faster shipping times once we're settled in
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More stock availability
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Better experience overall!
Thanks for bearing with us during the move. If you have any questions or need help, feel free to reach out to our team.