Why should I buy from Joolca?

  • Last Updated:

Buy with confidence at Joolca by taking advantage of our 30-Day Money-Back guarantee, additional shipping protection, 2-Year Warranty, round-the-clock customer support, and our growing community. 

30-Day Money-Back Guarantee

We want to make it as easy, comfortable, and risk-free as possible for everyone to explore the great outdoors. 

Use your new products out in the field and return anything you're not happy with to us within 30 days for a full refund. We pay for the return shipping, too!

This starts from the day you receive your products (not when you make the purchase).

How to return an item under the 30-Day Money-Back Guarantee.

Read more about our 30-Day Money-Back Guarantee.

2-Year Warranty

All of our products come with a 2-Year Warranty. We will repair or replace any faulty items or parts, and we cover all related shipping costs.

Read more about our 2-Year Warranty.

24/7 Customer support

Our customer support team achieves award winning customer support metrics, and regularly receives great reviews. 

Our team is available 24/7 and only takes a few days off a year. 

Joolca Community

Join our growing FaceBook community to be up-to-date with new product releases, related outdoor and camping Joolca D.I.Y., and to meet and mingle with other like-minded outdoor goers, just like yourself. 

Click here to join the FaceBook community.

Was this article useful?

3 out of 5 found this helpful

Our team appreciate your feedback!

What exactly was the issue with the article?
Please Choose atleast one option.