Buy with confidence at Joolca by taking advantage of our 30-Day Money-Back guarantee, additional shipping protection, 2-Year Warranty, round-the-clock customer support, and our growing community.
30-Day Money-Back Guarantee
We want to make it as easy, comfortable, and risk-free as possible for everyone to explore the great outdoors.
Use your new products out in the field and return anything you're not happy with to us within 30 days for a full refund. We pay for the return shipping, too!
This starts from the day you receive your products (not when you make the purchase).
All of our products come with a 2-Year Warranty. We will repair or replace any faulty items or parts, and we cover all related shipping costs.
24/7 Customer support
Our customer support team achieves award winning customer support metrics, and regularly receives great reviews.
Our team is available 24/7 and only takes a few days off a year.
Join our growing FaceBook community to be up-to-date with new product releases, related outdoor and camping Joolca D.I.Y., and to meet and mingle with other like-minded outdoor goers, just like yourself.