Sept 2024 - We have observed that in some cases the rubber feet under the toilet seat fall off. We have identified a process error at our factory where insufficient adhesive was applied to these parts, which we will be remedying immediately.
If you encounter this issue, you can reach out to our support team for a replacement toilet seat.
Alternatively, you may also choose to glue these back in place. The glues that we have tried and recommend as working well for these material combinations include any of the following options:
- Keji Super Glue
- SuperX Black Cap
- Sellys Glass 100% Silicone
If you cannot find any of the above, we recommend purchasing a super glue that is labelled as suitable for 'all plastics'.
If you purchase a glue to perform a fix yourself, please reach out to our support team to refund you for the purchase price up to $30 or store credit.