Sept 2024 - We have seen that in some cases the rubber feet under the toilet seat fall off. We have identified a process issue at our factory where there wasn't enough adhesive applied to these parts, which we will be fixing immediately.
If you have this issue, you can reach out to our support team for a replacement toilet seat.
Alternatively, you can also glue these back in place. The glues that we have tried and recommend are any of the following options:
- Keji Super Glue
- SuperX Black Cap
- Sellys Glass 100% Silicone
If you cannot find any of the above, we recommend purchasing a super glue that is labelled as suitable for 'all plastics'.
If you purchase a glue to perform a fix yourself, please reach out to our support team to refund you for the purchase price up to $30 or store credit.