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  1. Joolca Support
  2. Portable Toilets
  3. Troubleshooting
Articles in this section
  • My GottaGo Toilet Urine Cassette is leaking!
  • Pooker stick not staying in place inside the GottaGo
  • Urine is Getting Onto My Solids Latch/Solids Cassette!
  • How to open the accessories rail?
  • My solids bin sliding latch is hard to open
  • The feet under my toilet seat have come off
  • The seals under my GottaGo seat have come loose
  • Toilet paper won't fall through the solids hole!
  • Some urine is getting to my solids container
  • It's hard to empty the Chemical Cassette
  • See more

How to open the accessories rail?

The accessories rail is designed to open by first pulling upwards, and then rotating outwards. CleanShot 2024-09-14 at 16.38.39@2x.png

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