My HOTTAP won't turn on when set to High Water Flow

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If your HOTTAP won't turn on at high water flow settings, you can try the following steps:

  1. Check for blockages in your water hoses and make sure there are no kinks along the hosing. 
  2. Check for debris in your HOTTAP's water inlet pipe - Unscrew the blue water connector at the bottom of your HOTTAP and look into the brass pipe; there is a fine mesh filter that can collect debris. Clear out debris if you find any.
  3. If you're using the Joolca pump,
    1. Make sure that your power source is fully charged.
    2. Make sure the end filter on the inlet hose is clear of debris.

If you're still having issues after trying the above, you can manually adjust the water flow.

  1. Looking at the bottom of your HOTTAP, find the internal screw adjustment location (as shown below). Adjust the RIGHT side screw clockwise by one turn. Test to see if this allows the HOTTAP to ignite on high water flow. If not, repeat until it does. IMG_9777.jpg

 

If your HOTTAP does not have the opening for the flow rates at the bottom, follow the steps below:

HOTTAP v2

1. To remove the blue and red knobs, firmly grasp each knob and pull it outward, away from the unit. The knobs should come off easily with a steady pull.



2. Remove this black screw from the left & right sides of the unit using a Phillips head.



3. Remove this silver screw from the bottom of the unit.



4: The front panel will now lift off from the main unit. It will still be connected to the main unit via a wiring harness that attaches to the LED screen. Unclip it at the black connector (shown).



HOTTAP v1

  1. Unscrew 1 screw at the bottom
  2. Take off the dials at the front (this can be done with pliers).
  3. Slowly “jimmy” off the front panel, be sure to take it off slowly as there are 2 connectors connecting the front panel LED monitor to the base unit.
  4. Un-clip the two clips connecting from the base unit to the cover.

Adjust the water flow setting:

  1. To adjust the flow rates you’ll need to modify the following screws, with a Phillips head bit. You’ll need to use your fingers as a screwdriver won’t fit - hence the need for a bit.
    The left adjustment is for the LOW flow rate.
    The right adjustment is for the HIGH flow rate.



    Adjusting HIGH water flow lower

    This is if your HOTTAP turns off on HI water flow settings (past halfway on the water dial)
  1. Adjust the RIGHT side screw clockwise by one full turn.
  2. Test to see if your HOTTAP ignites on HI water flow.
    1. If not, repeat step 1 and test. Two full turns max!

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