Skip to main content
Joolca Support Help Center home page Support
  • Shop Now
  • Contact Us
  • Sign in
Menu
Menu
Menu
Shop Now Contact Us

ACCOUNT

We ship locally from a warehouse in your region.

Free shipping & Returns, as well as a 30 day Trial.
Shop Now Contact Us

ACCOUNT

ACCOUNT

Sign in

We ship locally from a warehouse in your region.

Free shipping & Returns, as well as a 30 day Trial.

We ship locally from a warehouse in your region.

Free shipping & Returns, as well as a 30 day Trial.

Select your region

AustraliaAU New ZealandNZ United StatesUS United KingdomUK CanadaCA
Joolca Support

Troubleshooting

Having issues with your HOTTAP, please browse through the articles below to see if they can help you solve the problem.

HOTTAP won't ignite
HOTTAP lights but turns off randomly
HOTTAP lights but only works on the LOW water flow setting
The water is too cold (I want hotter water)
The water is too hot (I want cooler water)
My shower head won't turn off
I have leaking water fittings
Record a video of your HOTTAP for troubleshooting
Joolca Help Center
Contact Us