Skip to main content

Joolca United States

Try at home for 30 days. Learn more.

  • Resources
Support
  • Contact Us

Select your region

  • Display Image

    United States

  • Flag of Australia with a blue star pattern

    New Zealand

  • Flag of Australia

    Australia

  • Display Image

    United Kingdom

  • Display Image

    Canada

  • Display Image

    Europe

Resources

Resources

Links

  • Contact us
  • Shop now

Search

  1. Joolca Support
  2. Hot Water Systems
  3. HOTTAP V2
  4. Troubleshooting

Troubleshooting

  • HOTTAP not turning on
  • HOTTAP lights but turns off randomly
  • The water is too cold (I want hotter water)
  • The water is too hot (I want cooler water)
  • Replacing Temperature Sensor Guide
  • How do I clean rust from the HOTTAP battery box?
  • How to clean the HOTTAP when there's black smoke and burns yellow flame?
  • How does the display screen work?
  • HOTTAP lights but only works on the LOW water flow setting
  • My shower head is leaking and won't turn off
  • I have leaking water fittings
  • My HOTTAP won't turn on when set to High Water Flow
  • Record a video of your HOTTAP for troubleshooting

Help Topics

Shopping HelpHot Water SystemsShelter & PrivacyPortable ToiletsAccessories

Orders & Returns

Returns InformationWarranty InformationDeliveryEdit an Order

Get in Touch

Submit a RequestTrack Your Requests
getting started, troubleshooting, pre-sales