Troubleshooting
Having issues with your HOTTAP, please browse through the articles below to see if they can help you solve the problem.
HOTTAP won't ignite
HOTTAP lights but turns off randomly
HOTTAP lights but only works on the LOW water flow setting
The water is too cold (I want hotter water)
The water is too hot (I want cooler water)
My shower head won't turn off
I have leaking water fittings
Record a video of your HOTTAP for troubleshooting